Tuesday, May 21, 2013

Contact Us

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Phone: (011)318-2403
Cell: 083 408 7055
Email: nancy.gsd.rea@gmail.com
  Physical Address:
22 Summit Road
Blue Hills
Midrand
  

 Times when Patrons should Collect or Deliver their pets:

To kennel your pet during 2012

Monday to Friday: 9 to 12 am and 4 to 5 pm for Collection & Delivery

Saturdays: 9 to 10.30 am for Collection & Delivery

Sundays & Public Holidays: 9 to 9.30 am & 4 to 4.30 pm.

Christmas Day and New Year's Day Cadeau is Completely and entirely Closed to Customers. No collections or Deliveries take place on the 25th December or the 1st of January. There is no Office Staff, and I am busy outside.

Walkthrough: What to expect when boarding your pet at Cadeau

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Bookings:
If you want to make a booking for your pet to board at Cadeau, you may phone or e-mail us. The best time to contact me is in the mornings on 083 408 7055 or 011 318 2403. You can leave a message if I'm not available, or SMS and I will return your call.

General Conditions:
Dogs and cats coming to board need to have their immunizations up to date. Your own veterinarian is the best person to tell you what they need before they go into a kennel, but remember if you choose not to immunize against Kennel Cough, it can be an expensive and tedious condition to treat.

We prefer pets to come in without luggage. Pets are frequently moved from one kennel to another, and it is very difficult to keep track of all the squeaky toys and little baby blankets of a hundred or more pets. However if you feel the survival of your pet will be threatened if he is deprived of his luggage, we accept it on the clear understanding that it may be lost or mislaid. People returning from holiday before you may claim your pet’s basket, and swear blind it belongs to them. Please mark every article you bring in indelibly with the pet's name and surname.

Arrivals:
On arrival at Cadeau, please ring the bell at the door, and the staff will come to your car and help to take your pets through. We have the necessary dog leads. Dogs are taken through a tick and flea dip straight away on arrival, so please do not dip them just before you come. If they have just had a treatment like Frontline, Topspot, Advantix, please say so before the dogs get to the dip.

Cats should preferably be brought in a box or basket. If your cat jumps out of the car when you do, you may well never see it again. Please use one of our cat boxes to convey your pet from the car into the kennel. Ask for one at the door.

You will be required to complete a booking form upon arrival. We need to know the name and phone number of the owner, or contact person, collection date, and details of the pet, such as age, normal diet, health and behavioral problems.

Special care requirements:
If they are on medication, we need to know the names of the medications and what they are for. If they suffer from a medical condition, even if you are not treating it, we need to know what disease they suffer from. For instance, you may be aware that your dog has cancer, or a weak heart. Please let us know so that we can discuss your options if the disease takes a turn for the worse during the stay.

  

Dog Care

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Companion boarding
This is the general practice at Cadeau. Since dogs are pack animals, they prefer not to be alone, but would rather share with an amenable companion. First time customers dogs are generally dipped on arrival, and then kenneled for 24 hours to settle down.

Hygiene
They are brushed once or twice a week, and dipped weekly after admission.

Exercise
Exercise periods are varied and as extended as time and the temperament of the pet permits. If a dog has to be out on his own, then he cannot be out as long as one who will play with other boarders. Dogs that habitually jump over their home walls of six foot, are not allowed to run free. Pets that can come out and play and race around with some chums are much happier, and settle down better than those that cannot come out to play.

Care and staff
The staff to kennel ratio at Cadeau is one staff member to 20 kennels. The staff member is expected to know the name and personality of his dogs. He cleans, dips and grooms them, feeds them and attends to their bedding, and develops a personal rapport with his dogs.

Meal times
Dogs are generally fed at about 11am. If the food is finished, the dishes are topped up. Dishes are removed at about 4pm. If the dog needs an additional feed, it may be fed early in the morning or at 4pm. Or even at all three feeds, depending on the needs and condition of the dog. Small breeds are generally fed wet food, and large breeds seem to prefer dry food. Good quality brands of food such as Nola Ultradog are fed. I feed my own German Shepherd dogs these foods, and you can check their condition.

Special Dietery requirements
Pet owners, who wish to, may bring along their own dog food to be fed to their dogs. However it is not advisable if someone has only one dog and it is sharing with someone else's dog.

  

Cat Care

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Companion boarding

Cats are companion boarded as far as possible. They nearly all prefer to be in the large family cages which have tree stumps to climb and several sleeping huts to choose from.

Cats are not in the least territorial in the kennel environment, and therefore have no need to fight. In 25 years we have never had a cat fight in the cattery. The longer cats share a pen, the better they get along, unlike dogs, who can share for a limited time and then need a change or they start to scrap.


Facilities

Pens are supplied with sleeping huts and bedding, and with sand-trays, food and water. A specially formulated cat sand is used that is disinfected.


Meal times and dietary requirements

Cats are fed mainly Olympic cat pellets, which come in Senior, Urinary tract, Maintenance and Kitten diets. Iams and Hills are also used. Some cats will only eat roast chicken, and that is what they get. We try to avoid fish, since it contains too many minerals for the cats to deal with. Feeding fish results in bladder stones, which can cause the death of a cat very easily.


Hygiene

Cats are not dipped against fleas or ticks at the kennel. We ask owners to apply spot-on or a similar product before bringing the cat to the kennel. If the cat is found to have fleas on admission, it will be treated here at the owner's expense.

  

Birds, Hamsters, Assorted Beasties

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A variety of budgies and canaries find their way to Cadeau during the year.

We admit them in their own cages, provided the cages are sturdy and secure.

Hamsters, rabbits, chickens, fish and tortoises also sometimes appear on the scene. We even had a couple of pot bellied pigs one holiday! Arrangements for caring for such odds and ends are made on an individual basis.

Just phone and we can usually make a plan.

  
Copyright (c) 2013 Cadeau Kennels